The purpose of a Postal Customer Council (PCC)
is to strengthen the working
relationship between the United States Postal Service (USPS) and its customers.
The
program began in 1961 as a way for postal
customers to communicate more effectively with postal managers. Originally
called Mail Users Councils, their intent was to better regulate the flow of
mail through a "Mail Early" campaign. The name was changed to Postal Customer
Council in 1971. Once customers and postal managers established better
communication through the PCC's, they found that many problems could be solved
and service improved measurably.
Today there are more
than
300
councils with
176,000 active members across the nation. Through meetings, mailer clinics and
seminars, members keep abreast of the latest postal developments and work
closely with postal managers to achieve more efficient mail service. All members
belonging to one of our Postal Customer Councils will receive the local PCC
newsletter as an added benefit.
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